Last update: 2023-06-20

The https://heallift.com website (the "Site") and our mobile device application (“App”) are powered by Zincat Technology. The Site, our services, and the App are referred to together as the "Services", for the convenience of reading these Terms. These Terms of Service (the "Terms") govern your use of our Services, so please read them carefully.

01. Agreement to Terms

You consent to be bound by these Terms by using our Services. Do not use the Services, if you do not agree to be bound by these Terms.

02. Privacy Policy

For details on how we gather, utilize, and disclose information from our users, please see our Privacy Policy. You understand and agree that our Privacy Policy applies to your use of the Services.

03. Changes to Terms or Services

We have the right to change the Terms at any time and without notice. If we do, we'll either notify you by publishing the updated Terms on the Site, or by sending you other messages. It's critical that you examine the Terms whenever we make changes because if you use the Services after we've posted the Terms on the Site, that means you accept the revised Terms and are signaling to us that you do. You may no longer use the Services if you do not agree to be bound by the updated Terms. Due to the fact that our services are constantly changing, we reserve the right to modify or terminate all or a portion of the Services at any time, without prior notice, and for any reason.

04. Arbitration Notice

Except for certain types of disputes, you agree that disputes between you and Heallift will be resolved by binding, individual arbitration. You are waiving your right to a jury trial as well as your right to participate as a plaintiff or class member in any purported class or representative action unless you object to arbitration within 30 days of the date you first agree to these terms by following the opt-out procedure.

05. Who May Use the Services

5.1 Eligibility

Only those who are 13 years old or older and who are not prohibited from doing so by applicable law are permitted to use the Services. You must be at least 18 years old and able to enter into a legally binding contract in order to make a purchase through the Services.

5.2 Registration and Your Information

You must register for an account (the "Account") in order to enjoy some Services features. You can access these resources through the App or the Site.

It's critical that you give us accurate, complete, and current information about your Account, and you agree to update that information as necessary to maintain it that way. If you don't, your Account may need to be suspended or closed. You pledge not to share the password to your Account with anybody and to let us know right once if your Account is used without your permission. Whether or not you are aware of any activity taking place under your Account, you are still liable for them.

06. Using the Services

Users can choose from a variety of alternatives to build personalized sessions for self-improvement and relaxation via the Services. You can buy things that are offered for sale through the Services (the "Products") or use the paid functionality of the Services to access the expanded functionality of the Services, as explained in more detail under the Section labeled "Purchases" below.

You acknowledge and accept that the Services, Products, and any other knowledge you gain from Heallift are not intended, created, or implied to diagnose, prevent, or treat any ailment or disease, to determine the status of your health, or to be a replacement for expert medical treatment. Not every activity listed on the Services or Products is appropriate for every person. Use the Services only when not engaged in activities that need your whole attention, such as driving, operating machinery, or running large appliances. You understand and accept that your use of the Services is strictly your responsibility.

07. Purchases

7.1 Fees

You can subscribe to Heallift's services ("Subscription") to access upgraded features. The Services include a description of the aspects related to Subscriptions. We may ask you for additional information related to your Transaction when you purchase a Subscription or a Product, such as your credit card number, the expiration date of your credit card, and your delivery and billing addresses ("Payment Information"). You guarantee and indicate that you are authorized by law to use each and every payment method listed in any such Payment Information. Before you place your order, you will be given a presentation of the amounts due and payable by you for a Transaction made using the Services.

By opting to initiate a Transaction through our Services, you give us consent to share your Payment Information with third-party service providers for the purpose of completing your Transaction. Additionally, you agree to the following terms:

1. You will pay the relevant fees and any applicable taxes.
2. Heallift has the authority to charge your credit card or third-party payment processing account, which includes your account with the app store or distribution platform (such as the Apple App Store, Google Play, or the Amazon Appstore), for verification, pre-authorization, and payment purposes.
3. You will be responsible for any extra charges imposed by your App Provider, bank, or other financial service provider, as well as any taxes or fees that apply to your order.

A confirmation email will be sent to you after we have verified your order's payment. Until Heallift accepts and confirms it, your order is not legally binding on Heallift. Except as specifically stipulated in these Terms, any payments made are non-refundable and non-transferable.

You agree to contact us first if you have any questions or objections about costs, and you also agree not to cancel or reject any credit card or third-party payment processing charges before making a reasonable effort to settle the issue with Heallift.

In certain situations, such as when your payment card is denied, when we suspect the request or order is fraudulent, or in other situations, Heallift considers it suitable in its sole discretion, we have the right to refuse to process or cancel your transaction. Additionally, Heallift reserves the right to take action to confirm your identification in relation to your order at its sole discretion. Before completing your Transaction, you might need to give more information to confirm your identity (this additional information falls under the meaning of payment information). If Heallift decides not to process or cancel an order, we will either not charge you or give you a refund.

7.2 Return Policy

Please refer to our Return Policy for details on how to return eligible Products if, for any reason, you are dissatisfied with the purchase you made and wish to do so.

Subscriptions will continue to renew automatically until you decide to cancel them. Here's how you can cancel your subscription:

You will be charged in the following instances:

1. For a single purchase, such as an annual subscription, the payment for the whole year will be taken when you make the order.
2. For monthly or yearly subscriptions, the payment will be taken at the start of each subscription period. These subscriptions will automatically renew for the same length of time as the previous period until you choose to cancel. The payment will be charged at each renewal using the Payment Information you have provided.

To prevent being charged for the subsequent subscription period, you must cancel your monthly or annual subscription before it renews. If you purchased a subscription through the Site, you can email us at support@heallift.com to stop the automatic renewal of your subscription at any time. If you purchased your membership through an app provider, you can contact them at any time to stop your subscription from renewing. You won't get a refund for the subscription costs you've already paid, and you'll keep getting the requested services up until the end of your current membership period.

7.3 Price Terms for Subscriptions Changes

Heallift retains the right to modify the price terms for Subscriptions at any moment and will give you notice before the modification takes effect. Changes to the pricing terms won't take effect in the past and won't apply to subscription renewals unless you've been informed of them. If you do not agree with the modifications to Heallift's price conditions, you may decide not to renew your Subscription in accordance with the instructions.

7.4 Future Functionality

By agreeing to these terms, you acknowledge that your purchases are not dependent on the delivery of any upcoming features or functionalities, nor are they contingent on any statements made by Heallift, whether spoken or written, regarding future features or functionalities.

08. Feedback

We appreciate receiving feedback, comments, and suggestions for improving our Services or Products ("Feedback"). You can provide feedback by sending an email to feedback@heallift.com. By doing so, you grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license under all intellectual property rights that you own or control. This license allows us to use, copy, modify, create derivative works, and otherwise utilize the Feedback for any purpose.

09. Content Rights and Content

Regarding the use of the content in these Terms, the terms and meanings that follow.

Content - Text, graphics, photos, music, software, audio, video, works of authorship, and information all fall under the category of "Content" as used in these Terms. Through our Services, this Content is uploaded, created, given, or made accessible.

User Content - "User Content" refers to all Content that users, including you, submit with the goal of making it accessible through our Services. The more general category of Content that was previously indicated includes User Content.

It's vital to remember that User Content is completely included in the content as described below.

9.1 Content Ownership

1. Ownership of User Content: "HealLift" acknowledges and declares that it makes no claims to ownership of any User Content. As a result, you continue to be the sole owner and controller of your User Content. The rights you have to utilize and commercially exploit your User Content are not limited in any way by these Terms.
2. Ownership of Services and Content: Notwithstanding the foregoing, and subject to the foregoing disclaimer, "HealLift" and its licensors retain sole ownership of all rights, titles, and interests in and to the Services and Content, including all related intellectual property rights. You acknowledge and agree that copyright, trademark, and other relevant laws in the United States and other countries protect the Services and Content.
3. Protection of Proprietary Rights: By using the Services or Content, you undertake not to delete, modify, or obfuscate any copyright, trademark, service mark, or other proprietary rights notices. These notices should be respected and kept intact as a reminder of the intellectual property rights that "HealLift" and its licensors have secured.

In conclusion, "HealLift" maintains exclusive ownership of the Services and Content, including all related intellectual property rights, while denying ownership of your User Content. Any proprietary rights notices that are provided with the Services or Content must be heeded and upheld by you.

Rights in User Content Granted by You;
You provide "HealLift" the following rights by making your User Content accessible through our Services:

1. You accredit "HealLift" with a non-exclusive right to utilize your User Content. This means that while you retain ownership of your User Content, "HealLift" is free to use it in conjunction with the content of other users.
2. This license is transferable and sublicensable, allowing "HealLift" to delegate or sublicense the rights granted to third parties as necessary for the operation and delivery of the Services and Content.
3. Global Applicability: The license you give to "HealLift" is valid anywhere. It enables "HealLift" to utilize your User Content wherever it is.
4. Royalty-Free: By granting "HealLift" a royalty-free license, you allow them to use your User Content without providing any monetary compensation.

The granted rights to "HealLift" encompass the ability to utilize, replicate, modify, generate derivative works, distribute, publicly display, publicly perform, and distribute your User Content. These actions are performed in conjunction with the operation and provision of the Services and Content to you and other users.

It is important to note that even though you grant these rights to "HealLift," you still retain ownership of your User Content and have the option to use and benefit from it outside of the Services offered by "HealLift."

9.2 Content Rights Assigned by "HealLift"

In regard to the Content, "HealLift" thus granted you the following rights, subject to your compliance with these Terms:

1. You are granted a restricted license by "HealLift" to download, view, copy, and display the Content. This license is only given to you so that you may use the Services as permitted.
2. Non-Exclusive: "HealLift" has granted you a non-exclusive license. Therefore, "HealLift" is still able to grant other users or parties the same or equivalent licenses.
3. Global Applicability: The license you give to "HealLift" is valid anywhere. It enables "HealLift" to utilize your User Content wherever it is.
4. Non-Transferable and Non-Sublicenseable: Because the license is not assignable or transferable, no one else may use it. Additionally, you cannot issue other sublicenses because it is non-sublicensable.
5. Personal and Non-Commercial Use: Use of the Content is permitted strictly for personal and non-commercial uses under the terms of the license. The Content may not be used for any business purposes or to make money.

You should be aware that these rights are only provided to you if you abide by the "HealLift" Terms. The license granted may be revoked or terminated for any breach of these Terms. Please make sure you only use the Content in connection with the services offered by "HealLift" for your own personal, non-commercial use, and in compliance with these terms.

10. App Rights and Terms granted by Heallift

Provided that you comply with these Terms, Heallift gives you a limited, non-exclusive, non-transferable, and non-sublicensable license to download and install the App on your personally owned or controlled mobile device or computer. You are allowed to use the App for your personal, non-commercial purposes. Heallift retains all rights to the App that are not explicitly granted to you in these Terms. You may create a reasonable number of backup or archival copies of the App, but copying the App beyond that is prohibited. In addition to the restrictions mentioned, you are not permitted to:

1. copy, modify, or derive works from the App;
2. distribute, transfer, sublicense, lease, lend, or rent the App to any third party;
3. reverse engineer, decompile, or disassemble the App;
4. enable multiple users to access the App's functionality through any means.

If you obtained or obtained the application from the Apple Store, you must adhere to the following conditions:

1. You may only use the application on an Apple device running iOS, which is Apple's exclusive operating system software.
2. Your usage of the application must comply with the "Usage Rules" outlined in the Apple Store Terms of Service

If you used an App Provider to access or download the App, you understand and agree that:

1. These Terms are concluded between you and Heallift, and not with the App Provider, and Heallift is the only party to whom the App is subject between Heallift and the App Provider.
2. The app provider is not required to offer any maintenance and support services for the app.
3. To the fullest extent permitted by applicable law, App Provider will have no other warranty obligation with respect to the App. If the App fails to meet any applicable warranty, you may contact App Provider, who will then refund your purchase price for the App (if applicable). Heallift shall have sole liability for all other claims, losses, liabilities, damages, costs, or expenditures resulting from the failure of an App to meet any warranty.
4. The App Provider bears no responsibility for dealing with your claims or any claims made by a third party regarding the App or your ownership and utilization of the App. These claims include, but are not limited to:
   1. claims to pertain to product liability;
   2. any claims asserting that the App does not meet relevant legal or regulatory obligations; and
   3. claims arising from consumer protection laws or similar legislation.
5. Heallift will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by these Terms if a third party asserts that the App or your possession and use of the App infringes that third party's intellectual property rights.
6. Following your acceptance of the terms and conditions of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the App against you as a third-party beneficiary thereof. App Provider and its subsidiaries are third-party beneficiaries of these Terms as related to your license of the App.
7. When using the App, you must also abide by all relevant third-party terms of service.

11. Prohibitions

You agree not to engage in any of the following activities:

1. Posting, uploading, publishing, submitting, or transmitting any Content that:
   1. Infringes, misappropriates, or violates a third party's patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy;
   2. Violates any applicable law or regulation, or encourages conduct that would violate such laws or regulations, or would lead to civil liability;
   3. Is fraudulent, false, misleading, or deceptive;
   4. Is defamatory, obscene, pornographic, vulgar, or offensive;
   5. Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
   6. Is violent or threatening, or promotes violence or actions that are threatening towards any person or entity;
   7. Promotes illegal or harmful activities or substances;
2. Using, displaying, mirroring, or framing the Services, or any element within the Services, Heallift's name, trademarks, logos, or proprietary information, or the layout and design of any page or form without Heallift's written consent is prohibited.
3. Accessing, tampering with, or using non-public areas of the Services, Heallift's computer systems, or the technical delivery systems of Heallift's providers is prohibited.
4. Attempting to probe, scan, or test the vulnerability of any Heallift system or network, or breach any security or authentication measures is prohibited.
5. Avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise circumventing any technological measure implemented by Heallift or its providers or any other third party to protect the Services is prohibited.
6. Attempting to access or search the Services or download Collective Content from the Services using any unauthorized engine, software, tool, agent, device, or mechanism other than those provided by Heallift or generally available third-party web browsers is prohibited.
7. Sending unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or any form of solicitation is prohibited.
8. Using any meta tags, hidden text, or metadata that utilize Heallift trademarks, logos, URLs, or product names without Heallift's written consent is prohibited.
9. Using the Services for any commercial purpose or the benefit of any third party, or in any manner not permitted by the Terms, is prohibited.
10. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or using the Services to send altered, deceptive, or false source-identifying information is prohibited.
11. Attempting to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services is prohibited.
12. Interfering with or attempting to interfere with the access of any user, host, or network, including sending viruses, overloading, flooding, spamming, or mail-bombing the Services is prohibited.
13. Collecting or storing any personally identifiable information from the Services without express permission from other users is prohibited.
14. Impersonating or misrepresenting affiliation with any person or entity is prohibited.
15. Violating any applicable law or regulation is prohibited.
16. Encouraging or enabling any other individual to engage in any of the aforementioned activities is prohibited.

Although we are not required to do so, we reserve the right to do so in order to operate the Services, to ensure compliance with these Terms, and/or to comply with any law or other legal obligations. We are also not required to review or modify any Content. At any time and without prior notice, we retain the right, but we are under no obligation, to remove or deactivate access to any Content, including, but not limited to, any Content that we, in our sole judgment, find to be objectionable or in violation of these Terms. We have the right to look into any violations of these Terms or actions that have a negative impact on the Services.

12. Links to Resources or Websites from Other Parties

There is a chance that the Services and App will link to outside websites or sources. We simply offer these links as a convenience, and we take no responsibility for the information, goods, or services found on or accessible through those websites, or for the resources or links that may be found there. You acknowledge your entire responsibility for your use of any third-party websites or resources and that you do so at your own risk.

13. Termination

At any time and without prior warning, we may, in our sole discretion, cancel your use of the Services. By sending an email to support@heallift.com, you can cancel your Account at any moment. You need directly contact the App Provider to cancel your Subscription if you purchased it through them. All provisions of these Terms that, by their nature, should survive will also survive any termination, cessation, or cancellation of the Services or your Account, including without limitation the ownership terms, warranty disclaimers, liability limitations, and dispute resolution provisions.

14. Warranty Exclusions

The Services, Products, and Content are offered "as is," without any type of warranty. We expressly disclaim any claims of merchantability, suitability for a specific purpose, quiet enjoyment, non-infringement, and any warranties derived from the course of dealing or use of trade, without limiting the aforementioned.

We give no assurance that the Services or Products will satisfy your needs or be accessible continuously, securely, or without errors. Regarding the caliber, correctness, timeliness, honesty, completeness, or dependability of any Content, we make no guarantees.

15. Indemnity

You agree to compensate and protect Heallift, as well as its officers, directors, employees, and agents, against any claims, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal and accounting fees. This includes situations related to:

1. your utilization of the Services or Content, or
2. your infringement of these Terms.

16. Limitation of Liability

Heallift and all other parties involved in the creation, production, or delivery of the Services, Products, or Content shall not be held responsible for any incidental, special, exemplary, or consequential damages. These damages include but are not limited to, lost profits, loss of data or goodwill, service interruption, computer damage, system failure, or the cost of substitute Services or Products. These damages may arise from or be connected to these terms or the utilization or inability to utilize the Services, Products, or Content. This applies regardless of whether the claim is based on warranty, contract, tort (including negligence), product liability, or any other legal theory. Even if Heallift has been made aware of the possibility of such damage if a limited remedy mentioned here is determined to have failed its fundamental purpose. Please note that certain jurisdictions may not permit the exclusion or limitation of liability for consequential or incidental damages, hence the aforementioned limitation may not be applicable to you.

17. Dispute Resolution

17.1 Agreement to Arbitrate

Both you and Heallift agree that any disputes, claims, or controversies (referred to as "Disputes") arising from or relating to these Terms, the breach, termination, enforcement, interpretation, validity, or use of the Services, Products, or Content, will be resolved through binding arbitration. However, each party retains the following rights:

1. to file an individual action in a small claims court, and
2. to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property rights. In addition to the above, you also have the option to pursue litigation for any other Dispute by providing Heallift with a written notice via email at support@heallift.com within thirty (30) days of agreeing to these Terms (referred to as an "Arbitration Opt-out Notice").

If you fail to submit an Arbitration Opt-out Notice to Heallift within thirty (30) days, it will be assumed that you have willingly and knowingly given up your right to resolve any dispute through litigation, except as specifically mentioned in clauses (i) and (ii) above. Unless you provide Heallift with an Arbitration Opt-out Notice within the specified time frame, you acknowledge and agree that both you and Heallift are renouncing the right to a trial by jury or to participate as a plaintiff or member of a class action or representative proceeding. Furthermore, unless you and Heallift reach a separate written agreement, the arbitrator is not allowed to combine multiple individuals' claims or preside over any form of class or representative proceeding. If this particular paragraph is deemed unenforceable, the entire "Dispute Resolution" section will be considered null and void. However, this "Dispute Resolution" section will remain in effect following the termination of these Terms, except as stated in the previous sentence.

17.2 Arbitrator's Decision

The arbitrator will issue a decision within the specified timeframe, which will encompass the essential findings and conclusions forming the basis for the award. The judgment regarding the arbitration award can be enforced in any court with the appropriate jurisdiction. The awarded damages by the arbitrator must align with the types and amounts of damages for which a party may be held liable, as outlined in the "Limitation of Liability" section above. Declaratory or injunctive relief may only be granted by the arbitrator in favor of the claimant and to the extent necessary to address the claimant's individual claim. If you succeed in arbitration, you will be entitled to receive attorneys' fees and expenses, as permitted by applicable law. Heallift will not pursue and hereby relinquishes its rights under applicable law to recover attorneys' fees and expenses if it prevails in arbitration.

17.3 Fees

You are responsible for paying any filing, administrative, and arbitrator fees.

17.4 Changes

Despite the stipulations in the "Modification" section above, if Heallift makes changes to this "Dispute Resolution" section after you initially accepted these Terms (or accepted subsequent changes), you have the option to reject such changes by providing written notice within 30 days of the effective date of the change, as indicated in the "Last Updated" date above or Heallift's email notifying you of the change (you may send the notice to feedback@heallift.com). By rejecting any change, you agree to arbitrate any dispute between you and Heallift in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

18. General Terms

These Terms supersede and replace all prior oral or written understandings or agreements between Heallift and you regarding the Services, Products, and Content, and they represent the entire and only understanding and agreement between Heallift and you with regard to those topics. The other provisions of these Terms will still be in full force and effect if any provision of these Terms is found to be invalid or unenforceable (by a court with appropriate jurisdiction or by an arbitrator selected in accordance with the terms of the "Arbitration" section above, but only if you timely withdraw from arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms stated above).

These Terms cannot be assigned or transferred without Heallift's prior written consent, whether through legal means or otherwise. If you attempt to assign or transfer these Terms without obtaining such consent, your action will be considered void and have no legal effect. However, Heallift has the freedom to assign or transfer these Terms without any restrictions. Except for the aforementioned conditions, these Terms will remain binding and beneficial to the parties involved, as well as their successors and permitted assigns.

Heallift will provide any notices or other communications related to these Terms, including those regarding modifications, in the following ways:

1. through email, sent by Heallift; or
2. by posting on the Services platform. In the case of notices sent by email, the date of receipt will be considered the date on which the notice is transmitted.

Heallift’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Heallift. Except as expressly outlined in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

19. Contact Information

Email Heallift at feedback@heallift.com if you have any queries about these Terms, the Services, or the Products.

Last update: 2023-06-20

This Privacy Policy describes how https://heallift.com ("Heallift," "we," or "us") collects, uses, and discloses information about you when you access or use our websites and mobile applications (collectively, the "Services"), as well as when you contact our customer service team, interact with us on social media, or otherwise interact with us. This policy does not apply to subscription eligibility information we receive and process on behalf of our enterprise business customers and partners (referred to as "Customer Data" in the applicable agreement), but it does apply to your use of the Services regardless of your subscription or account type.

We reserve the right to modify this Privacy Statement at any time. If we make changes, we will notify you by changing the date at the top of the policy, and in some situations, we may provide you with additional notice (for example, by adding a statement to our website homepage or emailing you a notification). We encourage you to read the Privacy Policy anytime you access the Services or engage with us in any other way to stay aware of our information practices and the options available to you.

01. Information Collection

1.1 Details You Share with Us

When you register for an account, participate in interactive features, fill out a form or a survey, enter a contest or promotion, make a purchase, communicate with us through social media sites, request customer support, or otherwise, we collect information. Examples of the information you may provide include your name, email, password, street address, payment method information, moods and reflections you provide during check-ins, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services. Some users also provide health-related information in connection with providing feedback or other messages to us, and we process that information consistently with the purpose for which it was provided.

1.2 Additional Data on Your Service Usage

We collect the following information about you when you use our Services.

1.2.1 Information on How You Interact with the Services

We gather usage information whenever you use our Services, such as the sessions you use, the audios you listen to, the screens or features you access, and other similar forms of usage information.

1.2.2 Information on Transaction-related Details

When you make a purchase or return, we collect transaction information such as product description, price, subscription or free trial expiration date, and transaction time and date.

1.2.3 Information on Logging and other recorded activities

When you use our Services, we gather standard log files that contain the type of web browser you use, app version, access times and dates, pages seen, your IP address, and the page you visited before navigating to our websites.

1.2.4 Information on Transaction-related Details

We gather information about the computer or mobile device that you use to access our Services, such as the hardware model, operating system and version, device IDs assigned by your device's operating system, and mobile network information (such as your connection type, carrier, and region).

1.2.5 Information We record

We may record phone or video calls with your permission on occasion, such as in connection with our coaching program or when you give us feedback or market research.

1.2.6 Information we generate

Based on other information we have acquired, we produce some information about you. For example, like other platforms, we use your IP address to determine your device's approximate location. We also use your initial name to make an informed guess about your gender, and information about your behavior to assist in determining the chance that you will continue to use our Services in the future.

1.2.7 Information Collected through Cookies and Similar Technologies

We collect information through a variety of technologies, including cookies and web beacons. For further information, please visit our Cookie Policy.

1.2.8 Information Obtained from Other Sources

We also collect information about you from third-party app stores where you install our app or purchase a subscription, as well as names and contact information from third-party calendar services. Furthermore, if you register or log into your account via a social media service account, we will have access to some information from that account, such as your name and other account information, in line with the authorization processes established by that social media service. Finally, we may collect information about you through public sources, marketing and advertising partners, consumer research platforms, and/or business contact databases.

02. Use of Information

We utilize the data we collect to:

1. Provide, maintain, and improve our services, including debugging to detect and correct issues and developing new goods and services.
2. Transactions and orders are processed;
3. Send transactional or relationship messages to you, such as receipts, account notifications, customer service responses, and other administrative messages.
4. Communicate with you about Heallift's and others' products, services, and events, solicit feedback, and provide news, gifts, or other material we believe would be of interest to you;
5. Monitor and analyze trends, usage, and activities related to our Services; detect, investigate, and prevent fraudulent transactions and other illegal activity; and safeguard Heallift's and others' rights and property, including by enforcing our agreements and rules. If you believe your transaction was refused in error, please contact us at support@heallift.com for assistance.
6. Comply with the law, for example, by processing transactional records for tax filings and other legal obligations.
7. Personalize your online experience and other platforms' adverts depending on your preferences, interests, and browsing behavior; and
8. Facilitate contests, sweepstakes, and promotions, as well as process and distribute entries and prizes.

03. Sharing of Information

We disclose information about you in the following ways, as specified in this Privacy Statement or at the time of collection:

1. With organizations and contractors that provide services to us, such as email service providers, payment processors, fraud protection suppliers, and others;
2. In response to a request for information, we will disclose the information if we believe it is in accordance with, or required by, any relevant law or legal process, such as a court order, subpoena, or other authorized demands by public authorities to meet national security or law enforcement obligations.
3. If we believe your actions are inconsistent with our user agreements or rules, if we believe you have violated the law, or if we believe you have endangered Heallift's or others' rights, property, or safety;
4. In connection with, or during negotiations for, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
5. Between and among Heallift and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and with or without your consent or direction. For example, you can use the integrated tools we provide to communicate actions you take on our platforms with third-party social media platforms.
6. We also share aggregated or other information with third parties that is not subject to duties under your jurisdiction's data protection legislation. For example, we occasionally share aggregate data with research organizations to aid in their studies.

04. Advertising and Analytics Services Offered by Third Parties

We allow third parties to offer statistics and show adverts on our behalf throughout the web and in mobile applications. These entities collect information about your use of the Services and other websites and online services using cookies, web beacons, device identifiers, and other technologies, such as your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. Heallift and others may use your information to analyze and track data, gauge the popularity of specific content, present advertising and content tailored to your interests on our Services and other websites and online services, and better understand your online activities.
You may block advertising cookies by using our cookie options manager.

05. Data Transfer

Heallift is situated in the United States and processes data there, which may not provide the same degree of privacy protection as your local state.

06. Your Options

6.1 Account Details

You can edit your account information (such as your password, name, and email address) by signing into your account or contacting us via our Help Center at support@heallift.com. If you desire to deactivate your account, please email us at support@heallift.com, but keep in mind that we are obligated or permitted by law to maintain some information. We also keep cached or archived versions of your information for a set length of time.

6.2 Promotional Communications

You can unsubscribe from Heallift promotional emails by following the instructions in such emails or by going into your account. We may continue to send you non-promotional emails, such as those about your account or our ongoing business relationships if you opt-out.

6.3 Mobile Push Notifications/Alerts

We deliver promotional and other push notifications to your mobile device with your permission. You can turn off these messages at any moment by altering your mobile device's notification settings.

6.4 Accessing and Deleting Data

We honor the exercise of the right of access or deletion for all of our users, regardless of their location, subject to specific legal limits and conditions. This right may be used by any Heallift user by contacting us at support@heallift.com.

07. Information for Individuals in Switzerland, UK and, the EEA

If you use our Services while in Switzerland, the United Kingdom, or the European Economic Area (collectively, "Europe"), the parts below apply to you.

7.1 Legal Grounds for Processing

We will process your personal information under the following circumstances:

1. When we have a legitimate interest in processing your personal data, such as communicating with you regarding any updates or modifications to our Services, ensuring the security and enhancement of our Services (including fraud prevention), and analyzing the usage of our Services.
2. When we have obtained your consent to process your personal information.

7.2 Data Retention

We keep personal data for no longer than is required for the purposes for which it is processed unless relevant law demands longer keeping.

7.3 Requests from Data Subjects

You have the following legal rights, subject to certain limitations and conditions:

1. You have the right to access the personal information we have on file for you and to request that it be updated, erased, or made portable.
2. You also have the right to object to some types of processing (such as receiving direct marketing) or request that we limit processing in specific circumstances (such as retaining but not further processing awaiting the resolution of a dispute).
3. You have the right to withdraw your consent at any moment if we ask for it.
4. You have the right to make a complaint with a supervisory authority about our data protection practices.

If you want to exercise any of these rights but are unable to do so through the Services or your device, please contact us as described below.

08. Contacting Us

Please contact us at support@heallift.com if you have any queries regarding this Privacy Policy.